Senior Time Management System Analyst

Domtar is a leading producer of pulp, paper, packaging, tissue and wood products. Through our focus on safety and sustainability, as well as our commitment to operational excellence and our network of facilities across Canada and the United States, Domtar delivers high-quality and cost-effective products to customers around the world.

Our workforce is comprised of 14,000 talented and hardworking individuals. We are proud to offer competitive compensation, a supportive working environment, rewarding career paths and plenty of opportunities for learning and growth.

The location in Montreal, (Quebec, Canada), is seeking talent to fill the position of Senior Time Management System Analyst. This job is full-time permanent.

The HRIS department has as a mission to maintain and support the Pulp & Paper Payroll, personal and organizational management and Time entry systems and to make sure they are running efficiently and smoothly.

The Senior Time Management System Analyst is to actively participate in the deployment of the corporate workforce management solution (UKG Pro WFM) for the remaining sites of the organization and for supporting the production and the evolution of the existing workforce management environment.

Job Responsibilities/Accountabilities:

• Provide the necessary support level to the various workforce management environments to proactively address the different issues and requests to be resolved, including, but not limited to, configuration of the issues related to working/pay rules as well as internal and external interfaces;
• Work with the team to determine and confirm the efforts required and to develop the work plans to support the system changes;
• Act as a functional team member in the context of formal projects to support the implementation of the solution for a specific site or for the implementation of new functionality or workforce management products that could benefit the entire organization;
• Produce specifications using the standard workforce management methodology for configuration requirements in collaboration with our internal and external partners. Configure and implement the proposed specifications and perform the expected level of testing (unit, QA and support to UAT) that supports the highest levels of conformity and quality standards;
• Perform the necessary recommendations to improve the existing business processes and system integrity while maintaining or improving the overall quality of the information;
• Actively promote the solution and get acquainted to future releases functionality and emerging technology that could benefit the organization and improve our current solution. Stay current on UKG Pro WFM configuration standards and technologies;
• Support and/or mentor other team members, assisting with their career development and providing performance feedback to management. Review work products of other team members as required and lead discussions with external parties (including the business) for requirements gathering and problems solving;
• Follows internal methodologies and processes to provide configuration efforts and the necessary specifications documentation.

Key Skills:

• Strong communication and analytical skills;
• Ability to work in diversified and remote teams;
• Ability to propose innovative solutions and resolve problems in a complex environment;
• Bilingual, in French and in English, both written and spoken. This is required since as part of this function, you will have to intervene with customers, partners and/or our American subsidiaries on a recurring basis, both orally and in writing

Professional Experience/Qualifications:

• Bachelor's degree in commerce, business administration, information technology or industrial engineering;
• Minimum of 8 years' experience within an industry and application development;
• Workforce management and human capital management knowledge;
• Kronos design and configuration skills (Time Keeping, Attendance, Scheduling);
• Familiar with Agile delivery methodologies;
• Knowledge of a Canadian and US payroll system is an asset.

This position requires, on occasion, availability outside regular business hours and availability to travel, when assigned to projects.

What we are offering

• Competitive salary and annual bonus
• At least three weeks of vacation and three floating holidays a year from the first day of work, depending on your experience
• Full range of group insurance from the first day of work
• Telemedicine services
• Defined-contribution pension plan with generous employer participation from the first day of work
• Employee and family assistance program
• Education assistance program
• Health club reimbursement program
• Hybrid workplace: in-person and remote work
• Work environment based on respect, inclusion and diversity
• Office accessible by public transit

(*) English bilingual: If listed, this qualification is required since this function requires regular verbal and/or written interaction with customers, partners and/or our American subsidiaries.

Domtar is firmly committed to placing greater emphasis on the principles of equity, diversity and inclusion to empower all employees to reach their full potential. We form a dynamic team whose diverse backgrounds and wealth of perspectives are one of the keys to our success. We offer an inclusive, rewarding and safe work environment with opportunities that will help grow your skills.

To learn more about our company, consult the Domtar Company Web Site and follow us on LinkedIn, Instagram and Twitter.

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Human Resources