IT Business Analyst Senior, Psi
Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.
Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.
About the role
Partner Solutions Inc. (PSI), operating across Canada, was founded in 2000 with the goal of simplifying technology for brokerage firms, thereby enabling them to focus on sales and profitability. Today, PSI has over 100 technology professionals ranging from technical specialists (infrastructure, security, software development), support specialists, to administrative resources. A proud partner of Intact and the brokerage community, PSI offers "turnkey" outsourced information technology (IT) hosting services to brokers.
At PSI, we are constantly looking for the best talent to maintain a dynamic and professional team that must provide high-end services. Our values guide all our actions. We value diversity and are committed to creating an inclusive work environment that inspires us all to give our best.
We are currently looking for an IT Business Analyst to join our development team. Your role will involve performing various tasks to gather and detail requirements to guide developers' work. You will also act as a bridge between our development team and clients (brokers). This means you will occasionally need to contact brokers directly to meet operational needs and understand their requirements.
The degree of complexity can vary throughout the project lifecycle. Depending on the scope of the projects, testing and analysis may cover many platforms to thoroughly verify program logic while ensuring compliance with business requirements.
What you'll do here:
Analyze and translate organizational requirements, functional and technical specifications into development requirements.
Serve as a liaison between the user community and various IT departments according to the stages identified in the development lifecycle.
Write, review, and recommend modifications to documentation (business processes, system documentation, and procedures).
Help the team estimate and plan the effort required to deliver large and complex projects.
In consultation with business partners, gather requirements for medium to large-scale changes.
Identify risks and support project deliverables and scope by demonstrating effective planning.
Work with the product manager/stakeholders to realize the product vision; Consider product backlog prioritization.
Recommend upgrades to systems and procedures to existing programs as needed.
Manage escalated issues and incident management: investigation, analysis, and resolution.
You Are:
Organized and proactive;
Creative, able to question the status quo;
A team player, ready to contribute and receive feedback;
Rigorous and able to manage multiple priorities simultaneously;
Comfortable working in a constantly evolving technological environment;
Bilingual.
What you bring to the table:
A passion for creating software products, you want to make an impact and contribute to the success of our team, you enjoy working in a constantly evolving environment, you are stimulated by challenges, and you promote change.
A bachelor's degree in Information Technology/Software Engineering or any equivalent combination of education and experience.
At least 5 years of experience as a Senior IT Business Analyst (or similar role).
At least 5 years of experience in Agile/Scrum development in software engineering.
Knowledge of C# and web development.
Analytical mind and attention to detail.
Ability to prioritize, manage, and readjust in case of changes.
Problem-solving skills.
Bilingualism (French and English) - Necessity to interact regularly with colleagues across the country.
No Canadian work experience required however must be eligible to work in Canada.
#LI-Hybrid
What we offer
Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.
Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:
A financial rewards program that recognizes your success
An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
An extensive flex pension and benefits package, with access to virtual healthcare
Flexible work arrangements
Possibility to purchase up to 5 extra days off per year
An annual wellness account that promotes an active and healthy lifestyle
Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
Inspiring leaders and colleagues who will lift you up and help you grow
A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
We are an equal opportunity employer
At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.
We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.
As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.
We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.
Learn more about our recruitment process and your candidate journey here.
If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.