Drug Operations Business Analyst
Description
Join our team!
You are a detail-oriented, customer-driven service professional who thrives in a collaborative and fast-paced environment. Reporting to the Drug Operations Manager at TELUS Health, you are highly motivated, results-oriented and passionate about growth. You are a strong creative and analytical thinker with strong documentation and planning skills and enjoy daily interaction with multiple teams.
Here's the impact you'll make and what we'll accomplish together!
You will be an integral part of TELUS teams that performs the maintenance of drugs, formularies, and other DIN-based lists.
Here's how…
As part of the team, you'll be responsible for:
- Add, maintain and update drug information in the TELUS database for health Canada approved products and provincially specific PINs
- Create and maintain data used in the adjudication of pharmacy claims including formularies, price files, categorization and list management
- Provide relevant, comprehensive responses to inquiries regarding pricing, plan coverage and miscellaneous drug information
Qualifications
Required Experience:
- Experience in the Pharmacy Industry and/or drug knowledge is an asset
- Knowledge of claim adjudication principles - Pharmacy Benefit Management experience is an asset
- Ability to document business processes
- Excellent interpersonal and communications skills
Required Skills & Abilities:
- Working knowledge of MS suite of applications (e.g. Excel, Outlook, Powerpoint)
- Ability to effectively communicate (written and verbal) with internal and external teams
- Highly developed personal planning and organizational skills
- Demonstrated ability to adapt quickly to change
- Bilingual (French/English) is an asset
Education:
- Post-secondary diploma/certification
Required Experience:
- 1-3 years in comparable role
- Previous Pharmacy Benefit Management experience an asset