Technical Business Analyst

Requisition ID: 210862

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Contributes to the overall success of the EUC Engineering team within the GTEP Engineering and Architecture, globally, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team's business strategies and objectives. Ensures all activities conducted follow governing regulations, internal policies, and procedures

Is this role right for you? In this role, you will:

• You will manage SCCM/Intune deployments to workstations, including troubleshooting failed installations / updates by remediating remotely.

• You will use a proactive approach to troubleshoot SCCM /Intune deployments, understanding reasons for failure in our complex environment, so automation can be leveraged.

• You will work with business line contacts spanning globally to set expectations, troubleshoot deployment issues, and understand requirements.

• You will test and deploy newly created or updated SCCM /Intune applications across our DEV/UAT/Prod environments and provide feedback to internal teams.

• You will understand vulnerability management reporting and be able to distill down as required to ensure accuracy.

• Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.

• You will utilize various reporting and data visualization tools to instill metric driven priorities and report on status/progress

• You will serve as a liaison between the business community and the IT organization, including application owners and/or stakeholders to understand desktop application compatibility roadmaps / targets.

• Utilize data mining opportunities to facilitate new patching insights leveraging analytical tools such as Power BI, MS Access, SQL, with internal reporting tools.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• You have a university degree or technical institute degree / certificate, or from a related discipline, or relevant work experience.

• You have excellent working knowledge including minimum 5 years' experience with Microsoft System Centre Configuration Manager (SCCM), Intune including creation of advertisements, collection updates, creating deployments, reviewing, and understanding of SCCM/Intune reports.

• You have a minimum of 5 years' experience troubleshooting SCCM /Intune deployment failures and remediation.

• You possess strong analytical and problem-solving skills,

• You have excellent knowledge of Data Analysis from a Qualitative perspective

• You are a results-oriented and highly motivated individual with excellent communication, interpersonal & negotiation skills

• knowledge on Intune VMware and Active Directory

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.

• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.

• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.

• Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.

• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Work arrangements: Hybrid

#LI-Hybrid

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.