Systems and Applications Support Analyst

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Job Description

Develops and implements IT infrastructure & platform strategies for BMO. Develops strategic technology based on technical and business needs to support anticipated business strategies and organizational growth. Designs, builds / installs, tests, maintains, monitors and upgrades infrastructure such as computing platforms, servers and networks. Understands current and future technical platform hardware, operating system, security, and system services layers. Ensures reliable and secure computing and communications capabilities to run the business software while enabling the lowest operational cost/highest availability options. Performs capacity workload modeling and availability analysis for a variety of platforms and environments. Implements disaster recovery procedures and troubleshoots any network and connectivity issues in a timely manner, with minimal disruption to normal functioning. Works with stakeholders and recommends infrastructure solutions based on engineering requirements. Ensures that systems and infrastructure align with business value and are technically sound and well-integrated. Responds immediately to critical connectivity and access issues by evaluating solutions, coordinating recovery and ensuring resolution. On call and/or shift duty may be required.

• Recommends and implements solutions based on analysis of issues and implications for the business.
• Identifies emerging issues and trends to inform decision-making.
• Builds effective relationships with internal/external.
• Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
• Facilitates technical issue resolution across technical areas; includes hardware, software and connectivity problems.
• Works across teams to ensure IT system, network upgrades and service pack deployments are implemented with minimal impact to production operation.
• Accountable for overall system/technology performance; monitors production, outputs, and services to ensure that SLAs and other quality metrics are being met.
• Evaluates and recommends emerging technologies to influence the design process.
• Identifies opportunities to strengthen the capability of the technology organization at BMO, such as: sharing expertise to promote technical development, mentoring employees, building communities of practice and networks across technology.
• Stays abreast of industry technical and business trends through participation in professional associations, practice communities & individual learning.
• Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
• Exercises judgment to identify, diagnose, and solve problems within given rules.
• Works independently and regularly handles non-routine situations.
• Broader work or accountabilities may be assigned as needed.

Qualifications:

• Linux L1 knowledge, LVM, filesystem, Disk management, users & Groups, Patching , Troubleshooting.
• Application management, Middleware components, App Troubleshooting.
• Possesses a deep understanding and problem-solving ability.
• CyberArk Management, Cert management, Service now , Change process, vulnerabilities management,
• DevOps: - Ansible tower ,Python, Git, Git Hub,
• Verbal & written communication skills - In-depth.
• Collaboration & team skills - In-depth.
• Analytical and problem-solving skills.
• Data driven decision making - In-depth.

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.