Senior Technical Systems Analyst
Job Summary
Job Description
What is the Opportunity?
The Retail Credit Engineering Innovation team is looking for a Senior Technical Systems Analyst to join the fast paced and exciting world of development, support and resiliency.
You are familiar with a variety of physical and logical network topologies as well as common network infrastructures.
You will be leading technical analysis, solution implementation and root cause determination.
Other duties also include the review and approval of changes, incident management and problem resolution for applications in our mid-tier stack.
What will you do?
Managing and reviewing vulnerabilities and compliance items for the application portfolio.
Ensuring that the target dates for remediation and acceptance are met for all risks related to the portfolio.
Coordinating the disaster recovery tests and managing the results.
Serve as an Application Custodian
Review and approve/reject implementation plans
Ensure enterprise standards are followed and met
Ensure project handovers are completed
Serve as a key contact for application related requests
Manage and prioritize the backlog of support Items
Translate technical context into high level business language
Support application compatibility testing
Continue to improve the efficiency of the support team (e.g. Technical Automation, Process improvements, knowledge documentation and knowledge sharing)
Continuously educate yourself about new added infrastructure and technologies
Occasional off-hours support
What do you need to succeed?
Must-have
7+ years of experience in an application development, application maintenance, Infrastructure development or Infrastructure maintenance role
Hands-on experience with risk management.
Experience with disaster recovery scenarios and planning.
Advanced experience in documentation and are are detail oriented.
Excellent communication skills with the ability to adjust technical context to the respective audience
Experience in the management of multiple parallel ongoing tasks as the product owner
Ability to lead investigations of high impact incidents coordinating multiple parties and communicating the respective state to all stakeholders
Nice-to-have
University/College Graduate, preferably graduate in computer science, finance, mathematics, electrical or physical sciences
Experience in support/ maintenance work
Knowledge of search, analytics and machine learning tools (e.g., Elastic)
Experience/understanding of automated build/deploy process through Jenkins/UCD and familiar with the DevOps / Agile/ Site Reliability Engineering
Knowledge of other technologies used within our systems such as IBM-WMB/IIB/ACE, IBM-ODM, PCF, OpenShift, Hadoop, DB2, SCON, Linux, Archer, ServiceNow
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
Flexible work/life balance options
Opportunities to do challenging work
#LI-Hybrid
#LI-POST
Job Skills
Application Integrations, Application Maintenance, Application Portfolio Management, Applications Architecture, Cloud Applications, Cloud Software, Detail-Oriented, Disaster Recovery (DR), Enterprise Application Delivery, Group Problem Solving, IBM AIX, IBM App Connect Enterprise, Network Communications, Network Operations, Problem Analysis, Production Support, Remediation, Software Development Life Cycle (SDLC), System Applications, System Infrastructure, System Performance, Systems IntegrationAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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