7shifts is an all-in-one team management software platform designed for the restaurant industry. We’re used by 1 in 10 restaurant workers and over 50,000 restaurants across North America. Our mission is to simplify Team Management and improve performance for restaurants, with a long-term vision of elevating what restaurant teams can achieve together.
As the Senior Growth Product Manager at 7shifts, you’ll drive initiatives to improve trial conversion and activation rates. Reporting to our Product Lead, you’ll experiment with new ideas, run data-driven tests, and implement strategies to enhance the product experience. Collaborating with marketing, sales, engineering, and customer success teams, you’ll align on growth goals and optimize the user journey to boost engagement and deliver measurable results.
We’re building an inclusive work environment that is representative of the diverse industry we have the pleasure of serving and encourage candidates from all backgrounds to apply.
What you’ll do:
- Build data-driven growth plans to boost trial conversion and activation rates to get higher user engagement
- Optimize the product experience to reduce drop-offs and enhance onboarding, ensuring smoother journeys for new users
- Use data analytics to uncover insights that guide growth strategies and drive better decisions across the organization
- Collaborate across teams to align growth initiatives with broader company goals, ensuring a unified approach to user success
- Gather customer insights to shape product enhancements and develop features that resonate with user needs
- Design and implement rapid experiments to test new ideas, driving faster iterations and quicker wins
- Lead and mentor team members in developing growth strategies to foster innovation and continuous improvement
What you bring:
- 5+ years of product management experience focused on growth in a B2B SaaS environment, with a proven track record of boosting key metrics through strategic decision-making
- An experimentation mindset focused on data-driven decisions, always testing and learning to uncover new growth opportunities
- Strong storytelling and analytical skills, you simplify complex ideas for the engineering team and deliver compelling growth pitches to clients and stakeholders
- Experience leveraging data tools like SQL, Tableau, Google Analytics, Mixpanel, or Amplitude to uncover insights and shape strategies that drive product improvements
- An obsession with understanding the customer – you transform user insights into actionable changes that elevate the product experience
- A collaborative approach — you effectively manage stakeholders and align everyone on the growth journey while solving problems creatively and strategically
- Leadership by example, mentoring and inspiring the team to drive growth initiatives from concept to execution, embracing ambiguity, and thriving in a fast-paced environment
It’d be even cooler if you had:
- Previous experience in the restaurant-tech industry
- Opportunity: It’s an exciting time to work at 7shifts—our product is evolving and our team is scaling quickly. Scale like this offers many unique learning opportunities in a short period of time, accelerating the professional growth of our team members
- Challenge: We’re tackling real problems for restaurant owners and we’re just getting started. Working at 7shifts means playing a key role in solving those problems and elevating an entire industry
- Culture: There’s a reason we’re one of the best workplaces in North America! We value integrity, adaptability and collaboration in an environment that moves quickly to drive incredible impact
- Equity: Equity in a Series C, VC-backed SaaS company—enabling every team member to be an owner of their future success!
- Health and Wellness: Competitive health benefits right from the start, lifestyle spending accounts, access to corporate discounts, and a parental leave program that supports caregivers during an important time in their lives
- Flexibility: Our team is intentional around how and where we work—whether that’s remotely, in person at our Toronto and Saskatoon offices, or a mix of both. Plus, we offer a flexible vacation policy to encourage everyone to recharge when they need it. Oh, and a ‘90 Day Shift’ program that supports our team members in exploring the world
- Support: We set our team members up for success with the latest Apple technology, a home office set up, and some fun 7shifts swag to make it official! Plus, we take professional growth seriously and support this through coaching, IDPs, peer and leader feedback, internal promotions, and more