Revenue Operations Specialist

OTT Pay Group Inc. "(OTT Pay)" is a fully funded established FINTECH focused on delivering simplified financial payment products. With a strategic emphasis on both Acquiring and Issuing businesses, we are developing a mobile-first platform that offers straightforward banking services, loyalty solutions, and innovative products including credit cards, accounts, gift cards, mortgage, and more. We are heavily driven by ambition, results, and forward-thinking. At OTT Pay, you will find numerous opportunities to learn and grow, alongside a cohort of talented individuals from diverse backgrounds and industries. Working collaboratively in an innovative environment, you will be encouraged to excel and make a meaningful impact. This presents a unique opportunity to join an organization committed to transforming financial solutions.

We are looking for a Revenue Operations Specialist to support our business growth in Toronto. The Revenue Operations Specialist will be reporting to the Senior Operations Manager. The Revenue Operations Specialist will be responsible for overseeing and optimizing the processes and systems that drive revenue growth, working closely with teams across the company to identify areas for improvement and implement new solutions. #LI-Onsite

What’s in it for you:

• Competitive salary
• Extended Health, Dental, and Vision Benefits
• Life and Disability Insurance
• Vacation Leave
• Centrally located modern and spacious offices close to Eglinton and Leslie
• Free use of onsite Gym and Sports Facilities, and regular Company Social Events
• Learning and Professional Development Support
• A chance to work in a dynamic, collaborative, progressive and high performing team.
• Community involvement through the annual Terry Fox Run
• Tremendous opportunities for Growth and Development

How you will contribute:

• Risk limits review and removal, Payment Channel Data and progress submissions, Whitelist submission, Material Signage Deployment Weekly Reporting, Material commission calculation and confirmation (Alipay, WeChat Pay monthly and quarterly)
• Collaborate with revenue enablement stakeholders to ensure these tools are structured, maintained, and aligned to our goals and objectives based on highest-impact priorities.
• Serve as subject matter expert on revenue enablement issues and serve as a hands-on escalation point.
• Assess processing volume, payment product adoption progress, revenue performance, and other key metrics and report findings to stakeholders such as the KA team and ISV partners.
• Provide insights into the success of revenue enablement programs and initiatives.
• Partner with stakeholders, like product and marketing, to ensure proper processes and implementation for crucial content ownership for the revenue enablement initiatives, such as quality welcome packages, developer content, and KA-facing documentation.
• Create and maintain a documentation library on key industry verticals, including sales processes, best practices, policies, playbooks, etc.

What you bring to the table:

• Diploma or bachelor’s degree in business, analytics or in a related field
• Min of 2 years in a revenue operations role or in a similar role, preferably in the fintech industry.
• Excellent communication skills in English, fluency in Mandarin or Cantonese is a plus
• Strong analytical skills, problem-solving skills and the ability to think strategically.
• Able to work collaboratively with cross-functional teams, and manage multiple tasks simultaneously
• Experience in analytics and business intelligence, as well as knowledge of CRM and other business systems.
• Proficient in MS Office including developing PowerPoint decks
• Ability to maintain a positive attitude under pressure.
• Knowledge of the payments industry and merchant services is a plus.
• Comfortable conversing with clients over the phone
• Understanding transaction data, identifying trends, and suggesting improvements.
• Ability to work in a fast-paced start up environment.

Visit our website at https://ottpay.com/.

OTT Financial Group is committed to fostering an inclusive and accessible environment where all employees feel valued and respected, and where every employee can realize their potential. We are committed to providing reasonable accommodation, if required, and will work with you to meet your needs. We appreciate all applicants for their interest; however, only those candidates selected for an interview will be contacted.