Project Specialist, Business Intelligence, Family Health Team

The University Health Network, where "above all else the needs of patients come first", encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of "Transforming lives and communities through excellence in care, discovery and learning", the University Health Network (UHN), Canada's largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

Union: Non-Union
Site: Toronto Western Hospital, Bathurst (Hybrid)
Department: Toronto Western Family Health Team (Bathurst)
Work Model: Hybrid
Reports to: Executive Director
Grade: N0:09
Hours: 37.5 hours per week
Salary: $40.61 - $50.76 per hour (To commensurate with experience and consistent with UHN compensation policy)
Shifts: 9.00 - 5.00pm, Week days
Status: Temporary Full-Time (12 months)
Closing Date: October 7, 2024

Position Summary
Comprehensive primary care is the foundation of a high quality, sustainable and integrated health care system. The Toronto Western Family Health Team (TW FHT) is a multi-site, academic team composed of physicians, nurse practitioners, registered nurses, social workers, pharmacists and multiple other health care professionals focused on family and community health.

The Project Specialist, Business Intelligence bridges data, decisions, actions and outcomes to change how problems are solved, how data is visualized and how intelligent automation technologies support the strategic goals of the TW FHT. The role functions autonomously and collaboratively with the leadership and health professionals within the TW FHT as well as external partners. As an ideal candidate, you have proven expertise in analyzing complex data and supporting healthcare organizational change and transformation initiatives, and thrive in a dynamic environment.

Strategic Leadership in Technology Solutions

• Support the identification and identification of technology and/or innovation solutions that may improve patient care, staff productivity or data collection and ensure the appropriate key stakeholders are engaged throughout this process
• Provide leadership for advanced technology solutions implementation that enhances patient care and operational efficiency.
• Engage key stakeholders in a consultative manner to ensure comprehensive solution adoption
• Manage and oversee the operation and integration of current IT platforms, including PSS, CHIME, OCEAN, EPIC and other IT utilized by the TW FHT

Data Management, Analytics & Informatics

• Maintain and expand data analytics and informatics solutions to support the strategic and operational objectives of the TW FHT
• Maintain best practice for data management and auditing processes.
• Preparation, coordination and presentation of reporting requirements, integrating data into dashboard and reports
• Provide supervision to EMR Administrator in regards to platform improvements, data collection and analysis, data clean up.

Quality and Project Management:

• Manage and evaluate quality improvement initiatives in alignment with UHN standards, co chair Quality Improvement Committee
• Support the development and refinement of performance indicators
• Support the implementation of programs and services

• Completion of a Bachelor's Degree program in a registered health profession or Computer Science, Computer Engineering, Health Informatics or recognized equivalent.
• Master's Degree, preferred
• At minimum, 4 years of practical and related experience, ideally in a primary care team based model
• Minimum 1-2 years in working with and supporting enterprise level predictive analytics, dashboard development, simulation and reporting
• Minimum 1 year of related experience in project management
• Applied knowledge of TELUS Health (PSS) and OCEAN preferred
• Experience in clinical quality and quality improvement preferred
• Must be able to work independently and prioritize workload to meet deadlines.
• Excellent relationship management and superb communication skills

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.