Manager, Portfolio Analytics & Reporting, Global Small Business Credit Risk

Reporting to the Senior Manager, Global Small Business Risk Analytics & Reporting, the Manager will work closely with senior management, GRM colleagues, business line leads, and a diverse set of stakeholders to generate insights and deliver strategic recommendations. The incumbent will drive analyses, support oversight, and strategic thought leadership across Small Business portfolios, segments and industries, ensuring business strategies, plans and initiatives are supported in compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role, you will:

• Monitor Small Business portfolio indicators, proactively analyzing performance alongside macro-economic and external trends; collaborate with the Lending Policy and Governance and GRM colleagues to establish recommendations based on data-driven observations and analyses.
• Develop sensitivity analyses to test performance benchmarks against various external environments; lead cross-functional teams to establish scenario frameworks and readiness playbooks by identifying and prioritizing levers.
• Support for performance trending across portfolios, and preparation of strategic communication materials for Senior Credit Committees as required.
• Complete competitive / business environment research and benchmarking to determine emerging issues and trends, and analyze the impact / implications of those trends.
• Measure and monitor credit score and policy changes across the credit life cycle (adjudication, customer management and collections) with a focus on independent analysis of the risk-return trade-off.
• Triangulate internal data analyses with macro-economic and consumer trend reports to define customer vulnerability frameworks; establish an integrated set of performance benchmarks to continuously monitor segment performance.
• Collaborate with GRM colleagues to improve portfolio monitoring and account management capabilities through integration of new models and frameworks.
• Support annual strategic planning process through thought leadership on implications to KPIs and risk related metrics, based on business objectives and growth plans.
• Enable and deliver analyses and strategy development for Retail Credit Risk initiatives related to Capital optimization and Risk Adjusted Return on Capital.

Do you have the skills that will enable you to succeed? We'd love to work with you if you have:

• University degree in business or economics
• Experience with MS Office, SQL, and SAS for data manipulation and analysis
• Experience with tools such as Tableau or Power BI for data visualization
• Knowledge of Python and GCP would be an asset
• 7-10 years of relevant work experience
• Exceptional problem-solving skills, with ability to manage ambiguity
• Strategic orientation with strong innovative and integrative acumen
• Strong analytical skills and ability to design and interpret information/data required to monitor the performance
• Able to effectively manage relationships across the Bank
• Excellent Executive communication and storyboarding skills
• Strong leadership and interpersonal skills that facilitate an effective team environment
• Demonstrated commitment to coaching and developing staff
• Highly organized with proven ability to make decisions in time pressured environment
• Bi-lingual English/Spanish is highly desirable

What's in it for you?

• An inclusive & collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We offer a competitive rewards package: Performance bonus, Employee Share Ownership Program, and Pension Plan Matching, Health Benefits from day one!
• Your career matters! You will have access to career development and progression opportunities.