Key Account Manager

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Position Title: Key Account Manager

Position Type: Regular - Full-Time ​

Position Location: Toronto HQ

Requisition ID: 32557

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For us, for family!

We know the importance that food plays in people's lives - the power it has to bring people, families and communities together. Our purpose is to bring enjoyment to people's lives through great tasting food, in a way that reflects our values.

Reporting to the Customer Development Manager, the position of Key Account Manager requires a sales professional capable of selling the full line of McCain Retail Products and owning the entire sales cycle for assigned accounts and categories. KAM will have responsibility on specified portfolios for Loblaws National, including Fortino's and Shoppers Drug Mart.

How You'll Add Value

• Full portfolio management includes liaising with marketing, Sales Strategy, Finance, Supply Chain, Customer Service, Production Planning as well as the customer.
• Develop and manage customer business plans, forecasts, and budgets, creating long-term strategies to deliver against annual objectives
• Maintain proactive customer relationship: Daily interaction with customers (buyers as well as other support departments) -focus on joint business planning: ads, listings, product launches, promotions, and pricing.
• Coordinate and lead customer presentations: ongoing connects, quarterly business reviews, and joint business planning.
• Accountable for Trade Investment - detailed management of trade spend.
• Work with cross-functional team (Supply Chain and Sales Strategy) to forecast the business for production planning
• Owning responsibility for the customer marginal contribution and effectively managing financial objectives.
• Lead Customer Negotiations in conjunction with Finance and Sales Strategy in relation to pricing, promotions, and supply timing.
• Execute product launches including managing store level support to ensure success.
• Maximize Customer Information tools to analyze the business ensuring positive ROI.

About You

• University/College Degree with focus in Business or Finance
• Proven sales skills with past success in maximizing sales through smart negotiations
• Strong analytical skills demonstrated via the ability to use tools to manage the business profitably
• Entrepreneurial mindset: takes initiative to get things done while keeping the company's best interest in mind.
• Strategic thinker who can use advanced analytic skills combined with broader business knowledge to effectively manage full business portfolio.
• Excellent communication skills: able to effectively communicate strategic business ideas, to influence customer using CI tools to create a win-win, and to liaise with various internal departments.
• Strong interpersonal and customer service skills and the ability to lead and influence teams, drive change and interact cross-functionally.
• Excellent organizational and time management skills with ability to prioritize and drive multiple programs.
• Proven ability to work in a dynamic and detail-oriented team environment
• Loblaws Vendor Portal Experience is an asset (Data Insights and Analytics & Deal Sheet Portal)
• Advanced computer skills, specifically with MS Word, Excel, PowerPoint and Power BI is an asset.

McCain Foods is an equal opportunity employer. We see value in ensuring we have a diverse, antiracist, inclusive, merit-based, and equitable workplace. As a global family-owned company we are proud to reflect the diverse communities around the world in which we live and work. We recognize that diversity drives our creativity, resilience, and success and makes our business stronger.

McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to meet your needs.

The health and safety of McCain employees and their families has been our number one priority since the start of COVID-19 pandemic. With vaccination restrictions easing across the globe we do not currently require employees to be vaccinated, but we reserve the right to change this mandate in line with health guidance and regulations in each country.

Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with the Global Privacy Policy

Job Family: Sales
Division: NA Potato
Department: ​LCL Team ​
Location(s): CA - Canada : Ontario : Toronto

Company: McCain Foods (Canada)