Initiative Manager

What is the Opportunity?

This position is responsible for leading and implementing onboarding initiatives related to new or existing products and processes. The incumbent will partner with Finance, Business and Operations to understand the requirements and design optimal processes, collaborate with our Automation Team to implement necessary solutions, and provide training to our officers to land the processes in our Service Pillars in Finance Shared Services. This position is also responsible for establishing strong and trusted relationship with our stakeholders as the client facing team of FSS.

What will you do?

• Lead onboarding initiatives of varying nature, complexity and scale. Coordinate with stakeholders in Finance, Business, Operations and our FSS Pillars to ensure smooth transition of finance operations into FSS
• Represent FSS as a subject matter expert on new product implementation projects at the Bank. Work with Business and Finance to define financial processes. Be the voice of FSS to provide our requirements (e.g. reporting) to enable effective and efficient journal entry and/or reconciliation processes
• Build partnerships with stakeholders in Finance, Business, Operations, IT, and FSS teams, to develop a pipeline of onboarding initiatives and enable smooth implementation
• Develop a deep understanding of existing financial processes in assigned onboarding initiatives. Identify process gaps and inefficiencies, streamline processes with process efficiency, controls and end user experience mindset
• Collaborate with Automation teams to automate processes in assigned initiatives where possible. Articulate clear requirements, participate in solution design, and test product against requirements. Foster a strong commitment to teamwork and cooperation
• Document processes in process maps and standard operating procedures, provide training and process shadowing, and arrange necessary accesses (e.g. systems, reports, etc.) to implement initiatives in BAU

What do you need to succeed?

Must Have:

• 5+ years of experience in Financial Services. Experience in RBC Finance and Operations is a strong asset.

• 5+ years of experience business analysis, process mapping and optimization

• 3+ years of project management experience. Ability to develop and move projects forward with independence and autonomy

• Strong financial process knowledge, including GL reconciliation, attestation and journal entry processing

• Excellent analytical skills and critical thinking; Demonstrated ability to operate efficiently in a fast-paced and changing environment and meet multiple deadlines. Strong organizational skills and ability to prioritize activities to ensure objectives are met

Nice to have:

• Knowledge of SmartStream Transaction Lifecycle Management (TLM)

• Knowledge of PEGA Workflow

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Flexible work/life balance options

#LI-Hybrid

#LI-POST

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Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above