Director, Business Intelligence, Canadian Commercial Banking - Toronto, Ontario

January 17 2025
Industries Bank, Insurance, Financial services
Categories Data Business Analyst,
Toronto, ON • Full time

Requisition ID: 214864

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Director, Business Intelligence, Canadian Commercial Banking - Toronto, Ontario

Purpose

The Director plays a critical role in the success of Commercial Banking by implementing the Business Intelligence strategy, serving as the single source of truth for all reporting. This role involves measuring employee performance and providing a comprehensive 360-degree view of clients, management reporting, insights to enable data-driven decision making. The incumbent will have strong technical, financial, and analytical skills, along with the ability to effectively communicate with a broad audience, including Scotiabank executives. Additionally, the candidate should possess leadership skills and a deep understanding of Commercial Banking products, systems, and processes.

Accountabilities:

Oversee development and management of Business Intelligence and Reporting for Commercial Banking by:


• Builds a best-in-class business intelligence practice, together with Business and Technology partners.
• Define and execute a strategic BI roadmap that aligns to Commercial Banking's objectives
• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
• Complete end-to-end ownership employee scorecard reporting and insights
• Leads projects that change processes and capture revenue. Direct strategic business analysis on the business line to drive better understanding of key measures and possible opportunities for growth and increased profitability. Evaluate strategic business proposals and outsourcing opportunities

Oversee the development of performance management and metric strategy and execution by:


• Overseeing the planning and analysis of the annual Commercial Banking performance metric framework development
• Providing support to the Commercial Bank leadership team for ongoing performance management
• Ensuring Commercial Bank leadership team has support and tools to enable performance management of field teams and portfolio management of sales team portfolios

Oversee the strategic management of product, portfolio, client and channel reporting and analytics to evaluate profitability and performance.

Ensuring Commercial Bank leadership team has support and tools to enable performance management of field teams and portfolio management of sales team portfolios.

Ensure data is complete, accurate, consistent, and available on a timely basis.

Act as a centre of excellence for Commercial Banking, working directly with all stakeholders to understand their needs, translate requirements and deliver.

Together with technology, ownership over end-to-end solutions leveraging the Bank's BI/Data/Analytics stack. This includes Google Cloud, Power BI and Power Platform.

Develop team capability and manage team initiatives by:

• Providing day to day management of direct reports ensuring team goal alignment
• Developing team expertise in data mining and strong analytics capabilities
• Providing employee development opportunities to staff
• Ensuring appropriate communication, coaching, delegation and support are provided to team and project resources to effectively optimize team productivity and long-term development plans.

Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.

Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank's Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.

Builds a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and, managing succession and development planning for the team.


Education / Experience / Other Information:


• Undergraduate degree in quantitative or STEM discipline
• Experience with big data technology
• Experience with Sales and Business Intelligence tools with the ability to learn new applications quickly
• Excellent relationship building skills, with the ability to build and manage stakeholder relationships across many diverse stakeholder groups (including Senior Executives)
• The incumbent should be able to work in a fast paced and energized environment, deal with tight deadlines, solve complex problems, and balance conflicting priorities.

Working Conditions:

• Work in a standard office-based environment; non-standard hours are a common occurrence.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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