JOB INFORMATION
Requisition ID: 10229
Number of Vacancies: 1
Department: Track & Structures (20001107) - Procedures & Control (30000447)
Salary Information: $83,192.20 - $104,013.00
Pay Scale Group: 8SA
Employment Type: Regular
Weekly Hours: 35 Off Days: Saturday/Sunday Shift: Day
Posted On: October 23, 2024
Last Day to Apply: October 29, 2024
Reports to: Operations Coordinator
The Toronto Transit Commission (TTC), North America's third largest transit system and recognized as one of the top places to work in the GTA has introduced its new 2024-2028 TTC Corporate Plan - Moving Toronto, Connecting Communities which continues the TTC's legacy of delivering service to hundreds of millions of customers a year. The TTC's new vision and mission statements also help promote the many environmental, social equity and economic benefits that the TTC provides:
Vision: Moving Toronto towards a more equitable, sustainable, and prosperous future.
Mission: To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone.
The full Plan can be viewed on ttc.ca.
Come join our team at this exciting time with this new opportunity within our Track & Structures team. Be essential in moving people along our transit system.
Reporting to the Operations Coordinator, the Information Services Co-ordinator is responsible for reviewing, analyzing and evaluating business processes and user needs in order to determine system requirements and co-ordinate the development of systems from initiation and planning to development and implementation. These responsibilities include cost benefit and feasibility studies, documentation and validation of business requirements, process and system design and installation/implementation of systems of medium to major complexity. The incumbent may act as a Project leader for various systems, or operations related projects. The incumbent may also be instrumental in continually expanding application use by clients, demonstrating business solutions, configuring applications, providing quality assurance testing and training as required. In addition, the incumbent is responsible for researching and reporting on operational procedural problems, directing project teams and managing departmental contract initiatives.
This involves:
As a TTC employee you are responsible for treating passengers and/or employees with respect and dignity and ensuring the needs of passengers or employees with disabilities are accommodated and/or addressed (if applicable and within their area of responsibility) in accordance with the Ontario Human Rights Code and Related Orders so that they can fully benefit from the TTC as a service provider and an employer and you will also be participating in the TTC Customer Service Ambassador Program.
The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization, and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQIA+ community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416) 393-4570. Any information received related to an accommodation will be addressed confidentially.
The TTC's policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.
We thank all applicants for their interest but advise only those selected for an interview will be contacted.