Business Systems Analyst
Job Description
We are:
The Advanced Technology Centers (ATCs) is the engine for reinvention in our clients' transformation journey. Powered by more than 255,000* people across 24 countries, ATCs will provide our clients seamless access to industry insights and innovative technology solutions
Stronger together!
The Advanced Technology Centers (ATCs) make tremendous impact in solving our clients' business problems leveraging Innovation, Intelligence, Industry insights, new IT and new technology skills. Now, with the global environment changing at a faster pace, our clients are facing unprecedented challenges, and they need us more than ever before. As a Network, ATCs are positioned to unlock greater opportunities and exponential value for our clients.
The value for our clients and our people
For our clients, the Network provides the strength of our geographic diversity, greater resilience, and seamless access to the deepest industry knowledge, the latest in Gen AI solutions, and tech expertise from around the world.
For our people, it brings an opportunity to shape truly boundaryless career paths in a highly collaborative team of experts where they can learn from each other and solve the world's most complex client challenges.
The Business Systems Analyst (BSA) is responsible for analyzing data and defining requirements for technology solutions in projects or products. The role requires taking an unstructured business problem and produce and present clear, fact-based recommendations to the business partners, and ease their transition towards implementation. The recommendation could include an organizational structure, a people training, a process change, and modifications to business rules or implementation of new technology, or a combination of all.
WORK YOU'LL DO
The BSA will utilize broad business and technology to recommend and implement solutions which address business needs.
Demonstrated ability to elicit, document, prioritize and define business needs and requirements in complex scenarios and/or enterprise analysis (multiple stakeholders across departments, unstandardized or undocumented processes, multiple systems, inter-related initiatives, etc.)
Excellent interpersonal and communication skills (verbal and written)
Demonstrated ability to communicate with and influence all levels of management
Demonstrated leadership skills
Strong analytical thinking and problem solving skills
Structured and organized
Understanding of project management lifecycle, practices and methodologies
Excellent Microsoft tools knowledge (ex. Excel, Power Point, Visio, Word)
Qualifications
At least 5 year's of experience as a Business Systems Analyst with strong expertise in creating User Stories/System Requirements, Data Mapping/Analysis/Modelling and Requirements Elicitation Skills.
Strong expertise in executing the database queries and data flow to understand the ERD and business logic.
Prior experience with / working knowledge of: System Context Diagrams, Flow/Sequence Diagrams, Use case diagrams/documentation, Project Delivery (Agile/PDLC), JIRA, Confluence, MS Office, MS Visio
Prior experience leveraging existing APIs/Microservices (understanding of API Specifications, initiating REST API Requests and interpreting Responses, familiarity with JSON Syntax and tools like Postman)
Experience in managing delivery, support, and executive expectations.
This role will require ability to attend to the client site for at-least 2 days every week in Toronto, ON.