Job Summary
Job Description
What is the opportunity?
The Associate Director - Ideation and Concept Development, is accountable for managing the end-to-end organizational ideation and intake platforms and process. This role is pivotal in creating a prioritized and themed backlog across strategic changes, ensuring that the organization's innovation pipeline is robust, aligned with business objectives, and delivers measurable value. The position, supported by an Associate, involves the development, implementation and continuous improvement of the ideation and intake process, acting as the initial point of contact for all ideas and requests for change.
The function will facilitate the implementation of campaigns to generate ideas/requests through the change lifecycle from idea generation, prioritization to value realization, inclusive of benefit tracking. The role will work with Transformation & Client Solutions' Product owners, Operations, Client Success, and T&O stakeholders to ensure that the deliverables achieve the business result through organized communication and process to validate status, impact and benefits. The role will bring holistic visibility to the state of change by reporting on key initiative performance indicators.
The role is well-suited to people who have a passion for innovation, with an ability for problem solving and desire to provide excellent user experience. The candidate is results oriented, possesses strong interpersonal and leadership skills, and who enjoys working as part of a team.
What will you do?
What do you need to succeed?
Must-have
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
Job Skills
Business Process Improvements, Change Management, Coaching Others, Commercial Acumen, Detail-Oriented, Operational Risks, Order Processing, Product Services, Quality Management, Risk ManagementAdditional Job Details
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Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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