Ds Continuous Improvement Manager

Charlotte discovered LEADERSHIP working at TJX

Charlotte leads with passion and integrity while driving for results and is amazed by the teams' ability to deliver above and beyond. We're always looking for strong leaders like Charlotte at TJX!

What you'll discover

Eligible Associates can look forward to:

• State-of-the-art amenities at our eco-friendly Home Office. Take a tour HERE!

• One-of-a-kind, inclusive culture
• Health benefits that take effect your first day
• Management Incentive and Stock Plans
• Retirement Savings Plan
• Dedicated training and on-the-job resources to enhance your development
• Three weeks' vacation with the option to buy an additional week through our Vacation Trade Program
• Merchandise discount for yourself and eligible family members at all TJX Canada stores
• Associate and Family Assistance Program to support healthy living

What you'll do

It's safe to say, there's no shortage of variety in what we do. Here are some key accountabilities of the role:

• Collaborates and consults with Distribution Services Leadership to define business needs, identify resource opportunities and develop plans to execute and achieve project/program requirements
• Develops and leads implementation of comprehensive project plans for DS operational improvement initiatives using Lean Six Sigma (LSS) and other process improvement methodologies; scopes and assists in project definition for LSS projects
• Sets milestones, identifies required resources, establishes interdependencies and cross functional timelines, to ensure project objectives are delivered on-time, within budget with consideration overall DS network impacts, facility constraints and capabilities within DC labor environment
• Responsible for assessing DC operational tasks using MOST (Maynard Operation Sequence Technique) method; develop recommendations to align with Operating Model principles - minimize ergonomic stresses, reduce turn time and eliminate waste
• Accountable for creating and updating Operating model, work methods documentation; integrates updates in Standard Operating Procedures (SOP); partners with DC Operations training team to update training requirements based on process updates
• Partners with DC and GCI teams, leverages industry best practices to assist in the development, delivery and maintenance of project management standards/methods, tools, documentation and training to support the ongoing development of strategic project management capabilities across DS network
• Provides project management leadership and guidance to DC operations teams to help build knowledge and skill capability to manage a range of projects more effectively and efficiently
• Accountable for identifying issues and partnering with DS Leadership and subject matter experts to develop solutions and mitigate risks, escalating when required to ensure project goals are met
• Partners with the project teams to influence and guides multiple, concurrent tasks and properly assesses priorities of assigned activities and ensures integration of all dependent projects

What you'll need

To begin your career with us, we require the following:

• Minimum 3 years' experience in Business Process Improvement, Quality, Operations or related discipline
• 5+ years' experience in project management, with a focus on larger cross-functional projects
• Demonstrated proficiency of Lean and DMAIC tools; Yellow, Green or Black Belt Certification considered an asset
• Formal Project Management accreditation - PMP, PgMP, PRINCE2 or equivalent
• Excellent project management skills including structured project methodology (i.e. determining needs, researching existing programs, etc.); preparing and maintaining detailed development plans for projects; determining project specifications; understanding and applying principles of project control to launch and manage new initiatives and innovations.
• Demonstrated capacity to manage multiple priorities and working in a fast-paced environment and deliver high quality product under tight timelines
• Excellent interpersonal skills with ability to influence business partners, to help prioritize activities and resources to meet the organization needs, build rapport and credibility to be a trusted advisor
• Demonstrated leadership skills with the ability to act as a collaborative partner with senior leadership and positively influence outcomes in the best interest of the Company
• Strong business writing skills with ability to write clearly and concisely, ability to respond effectively to sensitive inquiries, ability to write standard operating procedures and other business documents

Salary Range: $85,430 - $129,188* year

*This represents the expected hiring range and may not represent the full pay range for the position. The salary offered may be higher than the posted range depending on several factors such as relevant skills, qualifications, and experience.

Posting details

• Application closing date: January 21^st, 2025
• Internal TJX Canada Associate to submit the completed and signed Internal Application Form and their resume through TMS. For more information, refer to the Internal Application Form Guide located on the Thread/HR Hub. In addition, please use your personal email address when submitting your resume and Internal Application Form.

Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. By becoming a member of our TJX Canada family, you'll have the full support of a diverse, close-knit group of people across our Distributions Centres, Retail Stores (Winners, HomeSense, Marshalls) and our Office locations. Are you ready to Discover Different?

Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.