d&it Business Solutions Manager

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D&IT Business Solutions Manager

What this role is about?

You will be responsible for maintaining & supporting a proportion of the Geographically Distributed (Virtual) team portfolio of applications, working with colleagues to standardize and drive efficiency. You should broaden their technical and delivery skills using tools at their disposal, including but not limited to Sales solutions, B2B Platforms, Freedom within a Framework, Data management, and ERP. The role in conjunction with their line manager is responsible for ensuring that 3rd-party solution providers & external resources fulfill agreed-upon commitments and contractual obligations within budgeted costs. This role may be involved in projects to localize and roll out centralized systems, including the detailed planning and execution of the project/changes, data migration, external resources, and go-live.

What will you do?

• Capability Management identification and enhancement
• Collaborate with business to identify improvements for existing solutions
• Work to find existing solutions in JTI that have the required capabilities
• Under the direction of the RPD embrace and learn the steps and effort required to roll out a system to more than one market in the region
• Work with other regions who are rolling out systems ahead of your region to gain knowledge and to help deliver the solution faster in your region
• Use low code tools provided in the JTI environment to augment and deliver simple and short-term capabilities
• Make sure you are aware of the tools ever-increasing functionality, how these tools work and leverage and communicate through APIs in JTI key systems to deliver data transfer or better UX experience
• Ensure the company's business community is provided with appropriate support and training/development in business systems, software, and hardware in order to make effective and efficient usage of systems and resources and enable users to achieve business goals. These solutions may be internally or externally provided
• Manages the application portfolio (or part of it) of that function including the operational excellence (incident management, maintenance, enhancement and change request, problems, etc) as well as managing demands and accountable for the execution of projects of that specific function.
• You may at times and as decided by the Regional Digital & IT lead be seconded to the RPD to assist or run project on behalf of the region
• Responsible for respective D&IT budgets for managed applications and services the Region
• Responsible for planning the AP/SP and LE processes and delivering financial commitments with clarity on how the budget is used to run existing services, the cost of transformation/change, and efficiency gained by the changes
• Drive cost avoidance through the alignment as much as possible to corporate application standards (e.g. SAP for ERP, TME for the sales force, SAP HR for personnel master data), also seeking to re-use existing business application solutions across the group and leverage the D&IT Application Portfolio
• Work with market teams to foster ideas and understand new trends and how they could challenge or provide an opportunity to change the business model or drive efficiencies into operations

What are we looking for?

• 3+ years' experience in the IT discipline with 1+ of those years in IT Management of Business Solutions/ Application teams (including people management where relevant).
• Preferred background of employment experience in multinational companies.
• Good working knowledge of business and related processes in the FMCG industry.
• Fluent English.
• Experience in at least 2 of the following new technology trends:
• Microsoft Power Platform (PowerApps, Power BI, Power Automate)
• Microsoft Data Lake and Data Warehouse technologies
• Field Sales Solutions
• Online Sales, Loyalty, and payment systems.
• Business requirements analysis & process documentation
• Solutions design proposal and architecture (business applications and D&IT infrastructure), including but not limited to application design methodology (including Agile methodology), interface design, capacity planning, scalability
• Good financial and budgetary understanding
• Project management (medium to large scale projects) and Supplier management experience

Recruitment Process:

Thank you very much for your interest in the role. You are welcome to apply. Feedback will be provided to all interested candidates throughout the recruitment process.

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with TA > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. We are committed to providing reasonable adjustments to applicants with special needs. If you require any accommodations, please let the Talent Advisor know during the selection process.