Customer & Product Marketing Analyst
March 24 2025
Industries
Airspace, Aviation, National Defence
Categories Data Business Analyst,
Mississauga, ON • Full time
Job Description
Posted Monday, March 24, 2025 at 12:00 AM | Expires Monday, April 7, 2025 at 11:59 PM
De Havilland Aircraft of Canada Limited (DHC) is a storied name in the aerospace industry, recognized worldwide for its pioneering contributions to aviation and its unwavering commitment to quality, innovation, and reliability. Headquartered in Calgary, AB, DHC currently has approximately 1,400 employees across British Columbia, Alberta and Ontario, as well as in markets and distribution hubs world-wide.
Established in 1928, De Havilland Canada has a rich history marked by the development of some of the most iconic and versatile aircraft ever built. These aircraft have served a variety of roles—from bush flying to commercial aviation—and are celebrated for their rugged durability, operational versatility, and excellence in performance.
Over the decades, De Havilland Canada has evolved to meet the changing needs of the aviation industry. Today, we are more than just an aircraft manufacturer; we are a comprehensive aerospace company with capabilities that span design, production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated to upholding the highest standards of craftsmanship and innovation.
Profile
The Customer and Product Marketing Analyst conducts B2B marketing activities to support existing sales campaigns by promoting DHC products and services; and uncover new market opportunity that propels DHC's sales growth strategies. Conduct data analytics to support complex campaigns.
Key Responsibilities
- Work directly with the Sales team and collaborate with other functional teams to advance sales campaigns
- Develop new business opportunities to support Sales growth strategies
- Analyze customer requirements and applicability of DHC products and services
- Market demand analysis - aircraft seating capacity, utilization, and fleet size
- Aircraft operational performance - optimization of DHC aircraft capability to provide maximum payload with most efficient fuel consumption
- Economic analysis - acquisition and cash operating cost, cash flow analysis
- Business case - Value benefits, ROI analysis
- Convert all analyses into convincing presentation and deliver it in a succinct way to internal and external customers
- Develop in-depth knowledge of DHC products and services
- Technical and commercial knowledge of Twin Otter, Dash 8 and DHC-515
- De Havilland Component Solutions (DCS) offerings
- New P&O offerings, e.g. Quick Change, alternative LOPA configurations
- Manage ad-hoc marketing projects, e.g. acquisition and administration of a new tools
Relationships
- Reports to: Director, Customer and Product Marketing
- Internal interactions: Front-line Sales & Marketing teams; Engineering; Programs; Aftermarket, Contracts and Supply Chain
- External interactions: Customers; Appraisers; Financiers and Industry SME's
Qualifications
- Bachelor's degree in marketing, business administration, or a related field
- 4+ years of experience in marketing, advertising, brand management, or sales
- 4+ years of working in the Aerospace industry
Skills
- Good understanding of the practical requirements from customers
- Commercial acumen and financial literacy with an ability to develop and interpret financial models
- Technical knowledge in the areas of aircraft design, aerodynamics, structural or mechanical systems.
- Strong computer skills including Microsoft Suite with advanced skills in Excel and PowerPoint
- Influence without authority with a collaborative approach across all functions to get job done to satisfaction
- Excellent problem-solving skills with the ability to navigate in ambiguous situations
- Outstanding Interpersonal skills and customer relationship management
- Ability to strike the right balance between quality and quantity
- Creative and bold thinker who is willing to test the boundaries and challenge the status quo
- Accustomed to a fast-paced work environment and able to adapt to customer needs
At De Havilland Aircraft of Canada (DHC), we are committed to protecting our people, customers, shareholders and the public through Health & Safety Excellence. As such, it is expected that all employees maintain strict adherence to Health & Safety Policies and to perform key physical tasks of the position described in the job description and interview process. This may include but is not limited to the ability to work in a variety of environmental conditions including temperature extremes, confined spaces, working at heights and with or around chemicals. Employees are expected to adhere to the use of personal protective equipment (PPE) when at work which must include but is not limited to the ability to maintain a positive fit test when mask use is required.
At De Havilland Canada, we aim to be inclusive and diverse and provide equal opportunity for employment. All qualified applicants, regardless of gender, age, race, religion, sexual orientation, and disability, are encouraged to apply. De Havilland will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise your Talent Acquisition representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.
Any offer of employment is conditional on the completion of positive and satisfactory background checks, which may include, proof that you are legally entitled to work in Canada, professional references, verification of employment history, verification of educational background and criminal background checks.
Job Details
- Job Family
- CO
- Job Function
- MK
- Pay Type
- Salary
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Mississauga, ON, Canada
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