Auto Service Equipment Support
What you'll do
Maintain and manage positive and productive vendor relationships with all defined Equipment Vendors.
Maintain current visibility to all vendor equipment offerings, along with applicable costing, features and benefits.
Develop, update and maintain a current 'Recommended Equipment' list for all Canadian Tire Automotive Service Centers that ensures stores can effectively support all 'Top Jobs'.
Consult with Dealers to ensure they have visibility to the latest available equipment and provide them with store-specific equipment options and recommendations based on criteria including expected performance gains, potential productivity improvements and expected return on investment.
Support Dealers with their equipment needs by managing inquiries from stores, placing orders on their behalf and overseeing shipments and billing.
Develop, update and maintain impactful resources and tools to properly maintain Dealers equipment and maximize value from each piece (i.e. equipment maintenance schedules, evaluation forms, equipment knowledge guides and planning checklists)
Provide Dealers with access to necessary training they require to properly operate the equipment they purchase including safety requirements
Analyze new business opportunities for the service department and communicate those opportunities to the Dealer network
Create clear and impactful presentations and resources to drive store engagement around auto service opportunities
Produce and maintain reporting to monitor equipment status of all Automotive Service Centers to help support the overall brand
Work with Automotive Category Managers to ensure that the required equipment and training is available to stores to properly support their businesses.
What you bring
College Diploma or University Degree preferred
Demonstrated ability to build and maintain positive relationships with Dealers, vendors and colleagues
Excellent visual storytelling skills with the ability to create clear and compelling narratives leveraging presentation software such as Microsoft PowerPoint.
Attention to detail with the ability to understand complex information and simplify it for broader audiences.
Excellent oral and written communication skills in both formal and informal settings
Ability to thrive in a fast-paced environment of change and comfortable with making recommendations and decisions
Excellent time management skills and the ability to multi-task and work on multiple projects at the same time
Ability to work effectively in a highly self-directed manner and with cross functional teams
Experience with data visualization tools (e.g. Power BI) and data analysis tools and software (e.g. Excel) is an asset.
Bilingual (French) is an asset
Hybrid
At Canadian Tire we value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.
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About Us
Canadian Tire Corporation, Limited ("CTC") is one of Canada's most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here.
Our Commitment to Diversity, Inclusion and Belonging
We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.
Accommodations
We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.