Credit Services - Team Lead
Subsidiary: Miller Paving Limited
About Us:
The Miller Group, a subsidiary of Colas Canada, is a Canadian leader in the construction and maintenance of transportation infrastructure since 1917.
We provide exceptional customer service and operational support using our time-proven construction methods and innovative technologies, alongside the highest quality products and materials.
We leverage our global network to foster positive relationships that make a lasting difference in the communities where we live and work. Whether it is making your commute more efficient, keeping our communities safe, or making remote areas more accessible, at Miller we are proud to Build Greatness in everything we do.
Day in the life:
As a Credit Team Lead you will handle multi-division accounts and also be in charge of leading a team of Credit Service Coordinators. You will report into the Corporate Credit Manager and assist your team in ensuring all processes and deadlines are being met.
On a day-to-day basis you will be responsible for coaching and performance management of your team; you will work in a cross functional manner through continuous interaction with multiple departments. Customer service and team collaboration is a key component for this role. You will also be responsible for answering any customer queries and deal with any escalations and or complaints.
You will oversee the team's performance along with helping them problem solve their issues. There will also be an administrative aspect to the role that includes maintaining credit hold lists, AR collections, approving any credit limit increases / decreases, account monitoring and 3rd party recommendations for collections, litigations, construction lien and labour & material bond claims.
Qualifications:
- 3 - 5 years of experience leading a team in construction or manufacturing
- Experience with Oracle JD Edwards (JDE) software.
- Direct experience in assessing credit risk.
- Strong analytical ability to reconcile accounts.
- Proficient in Microsoft Suite and Power BI
- CCP designation or two years enrolled in CCP program considered an asset
- Strong interpersonal, communications and problem solving skills
- Ability to prioritise and meet deadlines
Culture:
At Miller, we want every employee to feel connected, where creativity and innovation thrive, and your contributions make a real impact. Our supportive and inclusive atmosphere encourages open communication, ensuring every team member feels heard and valued. With a commitment to flexibility, opportunities for professional development, and a shared passion for excellence, we are more than just colleagues - we are a community dedicated to Building Greatness together.
If you are seeking a workplace that values employees, challenges you to reach new heights, and celebrates your achievements, Miller is the place for you. Build your career with us!
Miller is proud to provide this unique career opportunity, we offer continuous learning, opportunity for growth, and a competitive compensation package. At our core; we are our people. We succeed because we respect our people and invest in their development, safety and well-being. Miller is an equal opportunity employer. We believe that diversity and inclusion are key attributes to building greatness. Miller's core values of Integrity and Community welcomes everyone, at work and in the community, and our value of Accountability, means that we own our actions, our decisions and our results. As a Miller employee, this will ultimately be your commitment to our inclusive culture.
We will contact candidates selected for an interview. Accommodation for applications with disabilities will be made during the recruitment process when requested.