IT Business Analyst
November 23 2024
Industries
Pharmaceutical, Biotechnology
Categories IT Business Analyst,
Leamington, ON • Full time
IT Business Analyst, Leamington/ Toronto/ London ON
(on-site)
About Tilray Brands Inc.
Tilray Brands is a leading global cannabis-lifestyle and consumer packaged goods company with operations in Canada, the United States, Europe, Australia, and Latin America that is changing people's lives for the better - one person at a time - by inspiring and empowering the worldwide community to live their very best life by providing them with products that meet the needs of their mind, body, and soul and invoke a sense of wellbeing. Tilray's mission is to be the trusted partner for its patients and consumers by providing them with a cultivated experience and health and wellbeing through high-quality, differentiated brands and innovative products. A pioneer in cannabis research, cultivation, and distribution, Tilray's unprecedented production platform supports over 20 brands in over 20 countries, including comprehensive cannabis offerings, hemp-based foods, and alcoholic beverages.
Looking to develop your career at the forefront of a rapidly expanding industry?
Job Summary:
As a IT Business Analyst, you will be responsible for incident triage, managing system access, and assisting the Business Applications team with larger initiatives. You will play a key role in ensuring smooth operations and supporting the implementation of business solutions.
Role and Responsibilities:
· Triage and prioritize incoming incidents, ensuring timely and effective resolution.
· Manage and grant system access permissions for users in accordance with company policies.
· Collaborate with IT and security teams to address and resolve access-related issues.
· Document and track incidents and access requests, maintaining accurate records.
· Assist the Business Applications team in the planning and execution of larger initiatives.
· Support the development and maintenance of business process documentation.
· Provide support and training to users on access management and incident resolution processes.
· Analyze incident trends and provide recommendations for process improvements.
· Prepare reports and presentations on incident management, access control, and project activities.
Qualifications and Education Requirements
· Bachelor's degree in Business Administration, Information Technology, or a related field.
· Strong analytical and problem-solving skills.
· Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
· Basic understanding of incident management and access control principles.
· Excellent communication and interpersonal skills.
· Ability to work independently and as part of a team.
· Detail-oriented with strong organizational skills.
Tilray Brands welcomes applications from all qualified individuals and is committed to employment equity and diversity in the workplace. Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.
Please note that Tilray Brands does not authorize, engage, or sponsor any consultants, agencies or organizations that seek certain personal or financial information from you (e.g. passwords, login ids, credit card information). Tilray Brands does not charge any application, processing or onboarding fee at any stage of the recruitment or hiring process. When replying to emails, please ensure the sender name and email address match exactly. Please also ensure the Reply-To address matches the sending address exactly. If you are concerned about the authenticity of an email, letter, or call purportedly from, for, or on behalf of Tilray Brands, please send an email inquiry to i n f o s e c @tilray.com
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