Senior Technical Systems Analyst - Windows, Gft

What is the opportunity?

Are you a talented, creative, and results-driven professional who thrives on delivering high-performing applications? Come join us!

Global Functions Technology (GFT) is part of RBC’s Technology and Operations division. GFT’s impact is far-reaching as we collaborate with partners from across the company to deliver innovative and transformative IT solutions. Our clients represent Risk, Finance, HR, CAO, Audit, Legal, Compliance, Financial Crime, Capital Markets, Personal and Commercial Banking and Wealth Management. We also lead the development of digital tools and platforms to enhance collaboration.

We believe that innovation should drive all that we do, in challenging assumptions and being big and bold with our ideas. We support our people in developing the technical, business and professional skills needed to be successful. You will work with partners from across the company, participate in networking events, and have access to a wide variety of supports including mentorship. You will work directly with leaders who believe in celebrating successes and sharing learnings with other teams to promote progress.

What will you do?

As a Technical Systems Analyst within HR & Compensation Technology you’ll be part of a cross-functional team that is responsible for working on small to large development or maintenance projects for our stakeholders (i.e. multiple projects or one application with multiple interfaces and/or 3rd parties).

As a TSA, you will need to partner with resources across IT and with the HR business line(s) to assess, research, and analyze business, technical and system needs, exploring alternative options in order to resolve business systems issues by recommending technology solutions and designs that meet stakeholder requirements (including component reusability, data sharing and security)

• Leads / facilitates detailed technical design phases in order to identify, track and resolve technical issues.

• Together with Project Manager, determines best mix of development, interfacing applications, third party vendor solutions to meet business requirements and project objectives

• Develops detailed plans and accurate estimates for completion of build, system testing and implementation phases of project.

• Develops, codes, documents and executes unit test, system, integration and acceptance test using different languages and testing tools for functions of high complexity

• Prepares high level and detailed technical specifications / other documentation for projects in accordance with PLC, security and architecture documentation objectives

• Organizes and participates in walkthrough reviews of all technical specifications, programs and unit test plans

• Develops criteria for and participates in the evaluation of 3rd party vendors and software as well as due diligence exercises

What do you need to succeed?

Must Have

• 3+ in development (SQL, .NET deployment, Redhat Linux)

• Proven experience working on various applications (e.g. SaaS, on premise) with multiple functions

• Understanding of DEV Ops methodology and tools (e.g. GitHub, Jenkins, UrbanCode Deploy) and different programming languages (e.g. Python, Java, C# .NET, JSON)

• Experience working with various networking / infrastructures such as Servers, Single-Sign-On (SSO), File Transfer

• Excellent communication and written skills and the ability to write or support detailed technical specifications in accordance with SDLC, security and architecture document objectives

• Experience working on initiatives using Iterative Waterfall or Agile methodologies

• Great attention to detail, organizational skills and an analytical mind

Nice to Have

• Experience using tools such as Confluence, JIRA, SharePoint, Lucidchart

• Exposure with ServiceNow and ITIL processes (incident, request, change management)

• Exposure to Ansible Automation Platform

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

• Flexible work/life balance options

• Opportunities to do challenging work, take on progressively greater accountabilities, and build close relationships with clients

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