The salary range for this position is CAD $34.67 - $49.83 / hour
Job Summary
If you have logical and critical analysis skills, combined with a passion for working in the health care industry, then this role may be for you.
We have a permanent Business analyst position to support the Medical Imaging and MICY (Maternity Infant Child Youth) departments within Fraser Health.
Build your career experience as you:
- Support the implementation and uptake of specialized electronic clinical solutions used in patient imaging and maternal care ultrasound and fetal surveillance
- Act as a liaison for the clinical areas within the assigned portfolio and support the clinical area’s technical needs while adhering to best practices in information technology and change management.
- Support Business Process Reengineering concepts, methods and technologies that enables integration of clinical and business workflows across core clinical systems at Fraser Health, and numerous other regional and provincial integration initiatives.
- Translate clinical and business needs into application requirements based on your knowledge of project management processes and the systems development lifecycle.
- Support analysis and documentation of business requirements for client-facing and internal Informatics services delivery processes for business, clinical, and systems support services within Fraser Health.
- Improve operational support and sustainment of enterprise systems within the portfolio.
- Assist with the analysis of system performance and the development of capacity plans for assigned clinical applications.
- Support operational requirements by performing tasks such as developing and maintaining technical and functional documentation according to departmental standards.
An asset to this role would be:
- Experience in healthcare with a focus on clinical IT systems and operational support
- Knowledge of digital health messaging standards, including HL7
- Technical knowledge about servers' backend infrastructure and maintenance
Detailed Overview
Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:
The Business Analyst provides support in one or more specific areas in medical imaging and MICY. The business analyst will use business process reengineering concepts and methods, and provide documentation of business requirements on portfolio specific projects. Provides analyst support for all phases of assigned systems development and implementation projects including providing hands-on application support. May lead small information systems projects.
Responsibilities
- Provides systems analysis by participating in the establishment of system scope and objectives, conducting feasibility studies, planning or modifying procedures to solve system problems, and preparing detailed specifications for development work. Solves existing systems logic difficulties as required.
- Provides business analysis by performing functions such as work flow analysis, developing business information requirements and models, assisting in defining business scope and objectives, planning, designing, or modifying practical manual and automated business procedures.
- Under the direction of the Senior business analyst or Lead on the team, participates in information systems projects by providing business systems analysis support. May lead small projects.
- Serves on a variety of Fraser Health wide health service delivery area, task groups, internal working teams and clinical projects.
- Maintains knowledge of infrastructure and technologies by remaining aware of current and new technologies.
- Performs other related duties as required.
Detailed Overview
Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:
The Analyst, Business Systems, Health Informatics - Acute Care and Clinical Support, is responsible for providing a range of business and systems analysis and support services to the acute care and clinical support areas within Fraser Health. Analyzes business process re-engineering concepts and methods, with respect to health informatics, and develops, implements, and maintains health information systems and business practices pertaining to electronic health information capture and utilization. Ensures the development of the electronic health records for Fraser Health.Responsibilities
- Supports, develops, and maintains the business processes necessary to facilitate care provider access to electronic health information systems by conducting feasibility studies and determining user requirements for the uptake of electronic health information functionality or systems.
- Participates in strategic planning support and change management services by assisting the Portfolio Manager or Lead in streamlining business processes and best practices for electronic health information capture and utilization.
- Provides business analysis by carrying out work flow analysis, developing business information requirements and models, assisting in defining business scope and objectives and planning, designing, or modifying practical manual and automated business processes.
- Participates in health information systems projects, under the direction of the Portfolio Manager or Lead, by providing business systems analysis support. May lead small projects.
- Analyzes and diagnoses health information systems applications and/or business issues and provides resolution to either the systems or the business processes. Supports business process changes and/or functional changes to health information systems in support of business practice requirements by testing, modifying, and maintaining the integrated health information systems applications.
- Develops Service Level Agreements between Information Management and assigned business areas to support the movement of projects to operational status, maintenance, and support.
- Assists in resolving any operational issues with health information systems as identified internally or externally from the Information Management Customer Service desk.
- Participates in the development, implementation, and evaluation of health informatics goals, objectives, policies and procedures for Information Management and assigned business areas within Fraser Health.
- Participates on assigned internal and external committees as required and works collaboratively as a member of the Health Information Systems and Services team.
- Performs other related duties as required.
Qualifications
Education and Experience
Bachelor's Degree or Diploma in Health Information Systems Management or a related field or an equivalent combination of education, training, and experience. Four years of recent, related experience in a medium to large sized organization. Experience with acute care electronic health information systems, such as the Meditech system, is preferred.
Competencies
Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.
Professional/Technical Capabilities
- Demonstrated knowledge of electronic health information systems.
- Ability to analyze business processes and business specifications.
- Knowledge of systems analysis, design and development life cycle theory, concepts and practices.
- Ability to develop innovative system/computing technology approaches and solutions for customer business needs.
- Analytical reasoning and problem solving skills.
- Ability to communicate effectively both verbally and in writing.
- Ability to deal effectively with others.
- Ability to organize and prioritize work.
- Ability to work independently and as a member of a team.
- Physical ability to perform the duties of the position.
About Fraser Health
Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.
People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.
We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.
Together, we are the heart of health care.
Instagram | Facebook | LinkedIn | X | Indeed | Glassdoor
IMPORTANT: Recruitment scam warning
Please be on alert for recruitment scams. We are aware of several scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment, nor ask you to download or install an app at any point during our recruitment process.