Senior Business Analyst

In order to ensure your application is received by NAIT for thorough review and consideration, please apply directly through our Careers site at www.nait.ca/careers

Join our newly developed, centralized Academic Quality and Operational Excellence (AQOE) team at NAIT, and put your talents to work as the Senior Business Analyst.

We are seeking an experienced and highly analytical Senior Business Analyst to join our leadership team. This role requires exceptional communication and collaboration skills, as well as strong proficiency in business systems and information technology. Reporting to the Director of Academic Operations, you will play a key role in the strategic evolution of AQOE by way of analyzing complex interconnected cross-functional business needs, designing improved processes, and implementing solutions that enhance operational efficiency and drive cross-functional business success.

Key Responsibilities:

• Systems Integration & Workflow Analysis: Drive the interconnection and integration of systems to improve data flow, enhance user experience, and increase operational efficiency. Conduct workflow analysis to identify bottlenecks and implement process improvements.
• Business Analysis & Requirements Gathering: Engage with stakeholders to understand complex interconnected cross-functional business needs, define requirements, and translate them into functional solutions.
• Process Optimization: Identify opportunities to improve workflows, enhance efficiencies, and streamline cross-functional business operations, ensuring seamless integration between systems and departments.
• Collaboration & Communication: Work closely with cross-functional teams, including IT, finance, academic operations, and academic leadership, to ensure alignment and successful implementation of solutions.
• Data Analysis & Reporting: Utilize data-driven insights to support decision-making, create reports, and track key performance indicators.
• Technology & Systems Expertise: Leverage business applications, enterprise systems, and data tools to enhance business operations and support digital transformation initiatives.
• Project Management: Support project planning and execution, ensuring timelines and deliverables are met while maintaining high-quality standards.
• Stakeholder Engagement: Act as a liaison between technical teams and business units, ensuring clear understanding and alignment on project objectives.

Skills & Abilities:

• A strong communicator who can clearly articulate technical concepts to non-technical stakeholders.
• A collaborative problem solver with the ability to work across teams and departments by gaining the confidence and trust of others.
• A detail-oriented professional with a strong analytical mindset and ability to interpret complex data.
• A tech-savvy business analyst with expertise in business systems, process automation, and digital solutions.

Qualifications & Experience:

• Bachelor's degree in information systems technology, or a related field.
• Minimum of 5 years of experience as a Business Analyst or in a similar role.
• Strong knowledge of business analysis methodologies, process mapping, and workflow automation.
• Proficiency in business intelligence tools, databases, and enterprise systems.
• Experience with project management methodologies (Agile, Scrum, or Waterfall) is an asset.
• Excellent written and verbal communication skills.
• Equivalent combinations of education and experience may be considered.

Applicants with education credentials earned outside of Canada should have their credentials evaluated by World Education Services or the International Qualifications Assessment Service (IQAS).

Why Join AQOE?

• People-first culture: In AQOE, we believe in putting our people first, supporting professional growth, and fostering an inclusive work environment.
• Collaborative & innovative environment: Be part of a forward-thinking portfolio that values new ideas and continuous improvement.
• Impactful work: Play a crucial role in shaping the student experience and academic operations at NAIT.

If you are an experienced business analyst with strong communication skills and a passion for leveraging technology to drive business success, we want to hear from you!

Remuneration: $82,189.64 - $108,886.96 annually, plus a comprehensive benefits package.

Please submit a resume and cover letter to be considered for this opportunity.

About NAIT

We are proud to have been named one of Alberta's Top Employers for 14 consecutive years. Being part of a community that makes a difference in the lives of students, staff, industry clients and partners, NAIT's culture reflects our shared values of respect, collaboration, celebration, creativity, and accountability.

People are what make NAIT great, and we prioritize the employee experience. We offer benefits and unique perks focusing on health and wellness, work-life balance, recognition, and professional and personal growth. In addition to excellent vacation time, we offer paid time off between Christmas and New Year's.

NAIT supports a flexible work environment, enabling staff to request approval for on-campus, off-site, or hybrid work arrangements based on the nature of the role. Please note that remote positions require employees to reside within Canada.

NAIT is committed to fostering an environment that supports equity and cultivates inclusion through our Equity, Diversity, and Inclusion Strategy. We are a proud partner of the Canadian Centre for Diversity and Inclusion and Pride at Work Canada. While we encourage all qualified applicants to apply, only those being considered will be contacted. If you require any accommodations, please connect with us at careers@nait.ca.

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