Sr. Business Analyst

The Alberta Electric System Operator (AESO) is responsible for the safe, reliable, and economic planning and operation of the Alberta Interconnected Electric System. We provide open and non-discriminatory access to Alberta's interconnected power grid and also facilitate Alberta's competitive wholesale electricity market. The AESO strives to foster an inclusive, diverse and equitable workplace where people feel respected and welcomed for who they are, together we deliver high performance and innovative results.

Job Description

Reporting to the Manager, Corporate Cloud Services & Business Analysis, we are seeking a talented and experienced Senior Business Analyst with a background in the electrical utility sector to join our dynamic team. The ideal candidate will play a critical role in analyzing business processes, identifying opportunities for improvement, and driving strategic initiatives to enhance operational efficiency and customer satisfaction. This role is responsible for understanding the business requirements, and configuring, designing, and delivering best-fit solutions.

This full-time opportunity offers a competitive salary, and a variable pay program. We also have paid vacation and flex time, health and dental benefits, mental health support, a defined contribution pension plan, and learning and development opportunities as part of your overall compensation package.

You will enjoy working with us if:

• You flourish in a hybrid work environment, where the team is in the office on Tuesdays, Wednesdays, and Thursdays. Mondays and Fridays are flexible for where you work best.

• You enjoy working in a team of bright professionals, and work and learn in a diverse atmosphere - our team and colleagues have varied backgrounds, experiences, and perspectives.

• You have a strong business acumen, combined with the ability to work with internal and external stakeholders in a professional and constructive manner.

• You value professionalism and understand the importance of handling sensitive/confidential situations delicately.

Accountabilities include but are not limited to:

• Conduct comprehensive analysis of business processes, systems, and data within the electrical utility domain.

• Collaborate with stakeholders to gather requirements, define project objectives, and develop business cases for proposed initiatives.

• Support the design, implementation, and optimization of business processes and systems.

• Utilize analytical tools and techniques to identify trends, patterns, and insights that drive informed decision-making.

• Provide expertise and guidance on industry best practices, regulatory requirements, and emerging technologies in the electrical utility sector.

• You are an effective communicator with strong written and oral communication skills.

What you'll bring to us:

• A Degree or Diploma in Business Administration, Engineering, Information Technology or a related field.

• 10+ years of experience in business analysis or a related role.

• The ideal candidate will have experience in the electrical utility industry, with a strong understanding of electrical utility operations, including markets, grid management, asset management, and customer engagement.

• Proficiency in data analysis tools and techniques, such as SQL, Excel, and data visualization software.

• Excellent communication skills with the ability to effectively collaborate with cross-functional teams and communicate complex concepts to non-technical stakeholders.

• Proven track record of leading successful projects from inception to implementation, delivering measurable business value.

• Familiarity with industry standards, regulations, and compliance requirements in the electrical utility sector.

• Experience and knowledge of change management principles and methodologies to ensure stakeholder buy-in.

• Experience managing multiple cross-functional projects to implement new and complex business lines.

• Adaptability and resilience to respond to evolving priorities and timelines.

Application deadline: December 1, 2024

If you are contacted for a pre-screening and/or interview, please advise of any accommodation measures required to enable you to fully participate. Information received relating to accommodation measures will be addressed confidentially.

The Alberta Electric System Operator is unable to accept unsolicited agency resumes.

The Alberta Electric System Operator, and its members, officers, employees and agents (collectively, the "AESO") is committed to protecting personal information provided to it. When you submit your personal information to the AESO for the purpose of pursuing employment with the AESO, the collection, use and disclosure of personal information is in accordance with the provisions of the Freedom of Information and Protection of Privacy Act (FOIP Act) of Alberta.

As noted, the AESO is mandated to maintain the safe and reliable operations of the provincial power grid. As part of meeting its obligations, the AESO may require the successful candidate to undergo a criminal background check for the position. This collection of personal information for the purposes of a check will be conducted in accordance with Section 33 of the FOIP Act.